Production Terms

NO MERCY ENTERTAINMENT LLC

Music Video Production Terms & Conditions

Overview

These Music Video Production Terms of Purchase (Terms) govern music video services purchased from No Mercy Entertainment LLC (Producer). The purchaser (Client) accepts these Terms by affirmative consent before purchase. The selected Shopify product description, options, paid order confirmation, and mutually approved written changes (Order Record) define package scope, included filming hours, locations, deliverables, revision rounds, and price. An order does not itself guarantee a filming date; Producer must confirm scheduling in writing. If Producer cannot accept the project, it will offer an alternative or an appropriate refund.

1. Scope and preparation

Producer will provide only services expressly included in the Order Record. Client must timely supply the final audio master, accurate lyrics as needed, creative references, participant details, location information, and approvals. Additional concepts, locations, filming, effects, or deliverables require a mutually approved written change order specifying price and timing.

2. Payment

The checkout total and order confirmation govern amounts paid. If a deposit arrangement is expressly agreed in the Order Record, the booking deposit is 50% of the approved project fee, and the balance is due at filming wrap before the crew leaves. Otherwise payment is due as stated at checkout. Editing begins after all due filming charges are paid. Booking deposits are nonrefundable only to the extent allowed by law and subject to the cancellation provisions below. Producer will not collect the same fee twice.

3. Scheduling and overtime

Producer must confirm the date, call time, and location in writing. Reserved filming hours include setup, filming, breaks, and breakdown unless the Order Record states otherwise. Overtime, reshoots, added shoot days, and material changes require prior written approval of fees and schedule. Producer may decline work outside approved scope.

4. Cancellation, rescheduling, and force majeure

Client must cancel or request rescheduling in writing. Subject to law, Producer may retain an agreed booking deposit and recover completed work and documented, noncancelable approved expenses, without double recovery. Rescheduling depends on availability and agreed added costs. Severe weather, government restrictions, illness affecting essential personnel, or other events outside reasonable control may require postponement. The parties will try in good faith to reschedule; if no date is agreed within 60 days, either may terminate, with an accounting for completed work and nonrecoverable approved expenses and a refund of any unearned balance. Producer will not charge for unperformed services solely because of its own avoidable cancellation.

5. Locations and permits

Unless the Order Record expressly assigns responsibility to Producer, Client must secure lawful location access, filming permits, parking permissions, property-owner approvals, and location-specific security or insurance. Producer may decline unauthorized or unsafe filming.

6. Participants and releases

Client is responsible for obtaining appearance and performance releases for artists, actors, dancers, extras, and others Client supplies or directs, including appropriate parent or guardian consent for minors. Producer obtains releases for talent it independently hires unless otherwise agreed. No participant must perform unsafe or nonconsensual activities. Missing releases may require omitting footage.

7. Music and third-party rights

Client warrants it holds necessary permissions for the sound recording, composition, samples, lyrics, trademarks, artwork, and other Client-provided materials for synchronization, distribution, and promotion. Producer does not provide music clearances unless expressly included. Each party retains preexisting intellectual property.

8. Equipment and property damage

Producer retains control of its cameras, lenses, lighting, audio, drones, computers, storage media, and accessories (Equipment). Client and Client-controlled participants may not handle Equipment without permission. To the extent caused by their negligent, reckless, intentional, or unauthorized conduct, Client must reimburse reasonable, documented direct repair costs or, for total loss, comparable depreciated replacement cost, less insurance proceeds actually received for the same loss. Ordinary wear, latent defects, mechanical failures unrelated to Client, and Producer-caused damage are excluded. Producer must reasonably mitigate loss and provide an itemized invoice and supporting documentation. Undisputed amounts are due within 10 calendar days; Client may dispute charges in good faith in writing within that period.

9. Safety and conduct

Client must disclose proposed stunts, weapons or replicas, pyrotechnics, drones, smoke, vehicles, and hazardous effects in advance. Such activity requires Producer's prior written approval, permits, qualified supervision, and agreed insurance where applicable. Producer may pause or stop work for material safety concerns or harassment. Additional costs caused by Client-controlled unsafe conduct require written agreement and may not include Producer's own negligence.

10. Insurance and liability

Each party maintains coverage required by law or expressly agreed in the Order Record. Producer does not represent that Client, talent, locations, or personal property are insured under Producer's policies. To the extent permitted by law, neither party is responsible for indirect or consequential damages such as lost profits or anticipated publicity. Producer's aggregate contractual liability is limited to amounts actually paid by Client for the project, except fraud, gross negligence, willful misconduct, or liability that cannot legally be limited. No prohibited limitation of bodily injury or property damage liability is intended.

11. Editing, revisions, and delivery

The initial edit is targeted within 14 business days after filming is complete, required materials and clearances are received, and all amounts due are paid. This is an estimate, not a guaranteed deadline unless separately agreed in writing. Timing may vary with visual effects, footage volume, complexity, workload, technical issues, and Client delays. The number of included revision rounds is determined by the purchased package in the Order Record, not a uniform one-round limit. Each round consists of one consolidated set of changes within the approved concept and deliverables. Client should send consolidated feedback within five business days after receiving a cut. Producer targets five business days for an included revision round, subject to complexity and workload. Silence does not mean acceptance; Producer may remind Client and place inactive projects on hold. New scenes, different concepts, extensive effects, and other scope expansions are separately quoted.

12. Rush service

Rush delivery is available only with Producer's written acceptance and confirmed capacity. If offered, indicative surcharges on the applicable editing fee are: seven business days +25%; three business days +50%; 48 hours +75%; 24 hours +100%. A rush deadline and exact price are binding only when approved in writing before work begins.

13. Raw footage and files

Unless expressly included in the Order Record, raw footage, unused takes, editable project files, and working media are excluded. Producer may delete source media and project files 90 days after final delivery. Client should promptly download and back up final deliverables. Any raw media transfer requires separate written terms.

14. Ownership and permitted use

Upon full payment, Producer assigns its copyright interest, if any, in the final approved video created for the project, excluding preexisting Producer assets, stock materials, templates, software, and third-party works. Producer grants a perpetual worldwide nonexclusive license to its own embedded preexisting elements solely as incorporated in the final video. Third-party rights remain subject to their licenses. Before payment in full, proofs are for internal review only and may not be published. Client licenses supplied materials to Producer as needed to perform the project.

15. Portfolio and confidentiality

After public release, Producer may show excerpts, stills, and credits in its portfolio and promotional materials unless the Order Record states No Portfolio Use. Producer will not publish unreleased footage or audio before release without Client's written permission. Each party will protect nonpublic business, creative, personal, and financial information, subject to ordinary exceptions for public information, independent knowledge, lawful third-party receipt, and legal disclosure.

16. Credits and independent contractor

Where credits are used and platform functionality permits, Client will make commercially reasonable efforts to credit Video Production: No Mercy Entertainment LLC. Producer is an independent contractor, not Client's employee or partner.

17. Indemnity

To the extent allowed by law, Client will defend and indemnify Producer against third-party claims to the extent caused by Client's unlicensed supplied content, breach of representations, or negligent or intentional conduct of Client-controlled participants. Producer will defend and indemnify Client against third-party claims to the extent caused by Producer's negligence, intentional conduct, or breach. Neither party indemnifies the other for that other's misconduct. Prompt notice and reasonable cooperation are required.

18. Late arrival and no-show

Client must have Client-controlled talent, locations, props, and participants ready at the agreed call time. Unless otherwise stated, the reserved period starts at that time. Late arrivals may require reducing the shot list. Client no-shows are handled under the cancellation provisions, subject to applicable law. Producer-caused delays will not reduce contracted filming time without an agreed adjustment.

19. Final review and closeout

After final delivery, Client should identify any specific failure to conform to agreed deliverables within five business days. Producer will have a reasonable opportunity to correct verified nonconformities without extra charge. Silence alone does not waive statutory rights. Later new creative requests require a new written order.

20. Disputes and general terms

Indiana law governs these Terms, subject to mandatory consumer protections. The parties will attempt good-faith written resolution for 15 days before suit. Any court proceeding will be in a court of competent jurisdiction in Marion County, Indiana unless law requires otherwise. Attorney fees are recoverable only when authorized by law or court order. These Terms, the Order Record, and approved written change orders form the agreement. Order Record controls package-specific hours, locations, revisions, price, and deliverables; these Terms control legal and risk allocation absent a later express written agreement. Invalid provisions do not invalidate the rest. Written and electronic approvals may be used; notices may be sent to order email addresses.

Checkout acceptance: When an active agreement checkbox links to the final published version of these Terms, a customer who affirmatively checks the box and completes purchase agrees to the applicable Terms and purchased package. Producer should retain the applicable version, order details, and available consent evidence.